The Treetops Program – Session and Payment Information

Session Information

Sessions can be through virtual online meeting (Zoom), telephone, or email exchange.

All sessions are 90 minutes long.

All sessions are pre-booked. Ideally, we will meet on the same day at the same time either weekly or bi-weekly for the duration of the program (Acorn, Pine Cone, Apple Blossom and first two thirds of Willow Tree). For the latter stages of Willow Tree our sessions will be booked every three weeks. Should a client be unable to attend a session via the predetermined format (online zoom meeting or telephone conversation) that session will conducted via the email format. Details of how the email format works can be found below in the “How It Works” section. This ensures that we do not lose valuable therapeutic interaction, while also accommodating for other obligations or interruptions in your life. Whenever possible please provide at least 48 hours notice to change the format of your session.

Do note that no-show sessions are lost sessions, they cannot be “made up”, though we will cover the material of The Treetops Program as best as we can in the session following the no show session. After three no show sessions in a row I will assume that you have chosen to end your participation in The Treetops Program. I will send you a confirmation email indicating that this is my assumption, and then I will proceed to cancel all of our future booked sessions, opening that time to another client. Note that there will be no refund in whole or part for any missed sessions or leaving The Treetops Program prior to completion.  

Payment Information

Whenever possible payments are to be made by online banking e-Transfer.

E-transfer payments can be sent to

Credit Card payments are possible though they are subject to an additional 5% fee. Credit Card payments are through Square or PayPal. Details of how this process works will be discussed at the time of booking.

The Treetops Program packages named Acorn, Pine Cone, and Apple Blossom must be paid in full in advance.

The Treetops Program package named Willow Tree can either be paid in full in advance OR split into two equal payments of $1710 each with the first paid in advance, and the second paid prior to the 5th session (week nine).

Full refund or transfer to another individual is available for requests made 8 days or more before the first session of any package. Transfers are conditional upon the transferee accepting all terms of the contract including the dates and times reserved for the original client. Refunds are provided through the original method of payment.

No refund or transfers are available for cancellations requested 7 days or less prior to the first session.

Clients who have completed any package will enjoy ongoing access to individual sessions of 90 minutes and billed at the rate of $200 per session (subject to review and change as necessary).


Please feel free to CONNECT with me to discuss your interest and any questions you may have regarding The Treetops Program.

I offer a free 15 minute telephone consultation to discuss your needs and goals while also providing more detailed information on how I work, and what the next steps are should we determine that I am the therapist best able to support you.